Service Outage

Incident Report for Arrive

Resolved

This incident has been resolved.

Posted Jul 29, 2022 - 07:52 CDT

Monitoring

Arrive and ParkWhiz services should be restored.

Posted Jul 28, 2022 - 13:23 CDT

Update

AWS has indicated the issue with services has been resolved and services are slowly coming online. We are working on migrating services into non impacted AZs

Posted Jul 28, 2022 - 13:00 CDT

Identified

AWS has identified operations issues in EC2 and is currently investigating

Posted Jul 28, 2022 - 12:12 CDT

Investigating

We are currently seeing a service outage across a number of AWS services. We are actively investigating. This is impacting all Arrive services.

Posted Jul 28, 2022 - 12:07 CDT

This incident affected: Arrive API v4, ParkWhiz Website, and ParkWhiz App.